Black Diamond Casino review. Black Diamond Casino review is a review that reveals if Black Diamond Casino is legit, fake or a scam. Black Diamond Casino is an online casino with a dark, luxurious theme and a wide variety of games. The casino holds an online gaming license from the jurisdiction of Curacao and is available to most players around the world. Black Diamond Casino is one of the top casino that has been online for a very long time. 17 years have passed since they first set their goal and they now have over one million players from around the world that play on the site.
The players have a wide range of casino games to choose from like: Table Game (roulette, blackjack, baccarat, poker, and electronic roulette), Slot Machines and Live Dealer games. They also offer all of their members top quality service and customer care, with features like special games, promotions and bonuses, banking, and 24/7 round the clock customer support.
They’ve been in the online gaming business since 1999 and their name is one that players around the world trust. They offer all of their players the best online gaming experience. When you join them, you will feel the Tangiers Difference!
This Black Diamond Casino review examines the casino and provide you with the answers to your questions.
Is Black Diamond Casino legit?
Black Diamond Casino is legit. It is not a scam because they will never steal your money or credit card details. In fact, their record is amazing. They have been online since 1999. A scam website will never make it to 1 year before they get caught.
And Black Diamond Casino according to investigation while writing this Black Diamond Casino, is one of the most sincere online casinos. Depending on the payment method you have selected, your payment will be received in 3-7 business days without a problem. However, There are very few reasons why a withdrawal request will be automatically declined:
a. your documents are not up to date
b. you have reached your monthly withdrawal limit
c. your account is under verification
They will inform you via e-mail as soon as your payout is declined, and help you get your money as fast as possible! You may also contact their via Live-Chat at any point to check on the status of your cashout request. Note: Their Security and Management reserve the right to choose Accounts with pending payouts randomly for an additional verification process. The process includes but is not limited to a review and authentication of the paperwork that has been received; verification that Account information matches the documents on file; and a thorough review of the Game sessions.
This procedure can be performed up to twice per year and depends significantly on the security level set by their Risk and Security Department.
Black Diamond Casino complaints and feedback
- Paul says:
They have okay customer chat support. And they helped me to make my initial deposit, with cashback offers. They are so nice and polite on chat, and write you often until you start winning and trying to request/withdraw your winning!
No phone support at all. Secondly, they asked me every single documents as if they are trying to find anything in order to prevent me to be able to withdraw my winnings. I deposited $1000, and won extra $1500. After 2 weeks arguments and after providing every single document they asked, they approved just $500 of my total withdrawal request. They are saying there is a $500 weekly limit. I politely asked Kyle (chat support agent) to provide me the terms and condition that states I have this limit. He/she said it’s section 4.3. BUT section 4.3 does not contains any limitation on withdrawals. And they are not even trying to justify why they declined the rest $2000 withdrawal request.
I wouldn’t call them S**M, but they are not treating me fairly at this point. And chat response became so delayed, which makes me suspicious that they are doing this on purpose!
- John says:
A very good bonus offer. Even I have to say it is not very easy to fulfill the wager requirements. but not impossible like at other casinos.
Think nothing for new caisno players but for players with some experince black diamond is a good choiseSamsom saysIt look nice but looks can be deceiving. Don’t be misguided by the high ratings. I’m surprised this casino have not been on the blacklist yet.Another one of those casinos that must be avoided. They should changed the name to Black Scam Casino. Big bonuses with slim to none chance of winning. Can’t keep track of your rollovers. Can’t cash out the bonuses. Absolutely garbage. Jam says
There isn’t a special reason why I signed up at Black Diamond casino, I just liked the name of it. They’re provided by Top Game software and I saw that they were offering 40€ no deposit bonus with 40 x wagering so I joined them.
I filled the registration form and entered the bonus code from AskGamblers and I was told that the bonus code is invalid. Then I contacted the live chat and he said that I haven’t finished my registration completely, so I did that. But the bonus wasn’t there anyway. And I have to say that this is the second time I have problems with ND bonuses at Top Game casinos.
The support gave me 25€ chip without any cashable options just to try the games. I haven’t felt this offended by live chat before because when I just asked what’s the reasons for the code to be invalid, is it my country or what, at first he didn’t answer me for some time and than I was given an answer “your country’s fine :D” I’m sorry but this is not how they should treat a customer. What’s surprising, that after 10 minutes the live chat, irritated, wrote that he has added bonus to my account and again the rude :”:D”. But still, it wasn’t the ND bonus and he said that ND bonuses are cashable if claimed after first deposit.
I took a quick look to their game selection and I have to say that it’s not bad at all.. I didn’t try any of their games just because very recently I played at Box 24 casino which is on Top Game software as well and most of the games are the same and I actually liked them. I won’t be depositing in Black Diamond casino just because good support is one of the things that make a casino trustworthy and my experience with them was very disappointing.
Black Diamond Casino review
Black Diamond Casino is an experienced online casino that was established in 2009, it is an online casino with a dark, deluxe theme with a wide variety of games. It is powered by TopGame platform and managed by Deckmedia N. V. TopGame software, being one of the best in the casino industry at delivering various special online slot games while black diamond ensures that a player has the necessary table games with blackjack competitions to supplement those entertaining slot games.
They continue to get large turn up of players in the casino because of the exceptional slot games, great customer representative accompanied with daily promotions that are available to different types of casino players and gaming styles. Black Diamond casino holds an online gaming license from the jurisdiction of Curacao and their services are available to most players around the world.
Countries not supported:
Due to strict regulations to gambling in most countries, Black Diamond Casino does not allow players from the following countries to participate in their casino games: Afghanistan, Angola, Cambodia, Libyan Arab Jamahiriya, Monaco, Myanmar, Martinique, Netherlands, Philippines, Puerto Rico, Romania, Russian Federation, Sudan, Singapore, Somalia, Syrian Arab Republic, Chad, Tajikistan, Turkey, Ukraine, Uzbekistan, Venezuela, Virgin Islands, U.s., Yemen, and Zimbabwe.
Games at Black Diamond Casino
The Casino slot is running on a platform developed by Pragmatic Play, an experienced software provider that gives the casino access to over 80 games and most of them are slots. The slots machines are divided into two general categories namely:
- video slots
- Classic slots.
These video slots are group of five-reel games that offer a variety of special features and bonus rounds. These games include progressive jackpots that have some attractive impressive prizes. The games mentioned below offer jackpots that can award more than one million dollars when played:
- Monster Madness
- Bingo Slot
- Stars and Stripes
One good thing about the game collection at Black Diamond is they are consistently updated. The latest video slots added to the games collection include:
- Graveyard Shift
- New Tales of Egypt
- Glorious Rome
- Great Reef
- Religion of Champions: Brasil
- Orbital Mining
For players that don’t like complicated style of games, there are over a dozen of different classic three-reel slots that are fun to play. They are offered in styles that array from a single pay line to five pay lines. Below are the best classic slots in the games collection are:
- Black Diamond
- Red White Blue
- Treasures of Pharaohs
- Wild Sevens
- Bankroll Reload
Rewards and Loyalty Bonuses
In other not to forget the Black Diamond Casino social gaming app which gives player tons of different opportunities to receive free coins. After signing up, new player receives one million coins and there are daily bonuses and every player gets a bonus chips every two hours as long as you play more. While Players can also add to their coins by playing slots with progressive jackpots. If a player still wants to play more and need rights of entry to more coins, the player can purchase coin packages that come at a reduction to VIP members.
There is also a loyalty program offered by Black Diamond Casino in the VIP Club whereby a player can gain access by buying coins or simply playing and leveling up. In order to make you way to the top, there are six different tiers that a player can work up through in order to warrant more perks and benefits.
The tiers are as follows:
- Emerald
- Ruby
- Sapphire
- Diamond
- Pink Diamond
- Black Diamond.
A new player is Emerald when they sign up for the Black Diamond Casino and to get to another levels there are points players need and they are mentioned below:
- Ruby – 20,000 points
- Sapphire – 75,000 points
- Diamond – 200,000 points
- Pink Diamond – 500,000 points
- Black Diamond – 1,000,000 points.
Each level attained receives an increasing amount of games, bonus coins with extra coins and purchases as you move up in rank. As for Diamond, Pink Diamond, and Black Diamond tiers, they all receive VIP caretaker services.
Customer support
This great casino offers players a Help Center to view frequent questions about the basics of playing, account settings, technical issues, billing, and account privacy concerns. A player can also send an email and a support member will get back to him/her if the player is unable to find the answers in the Help Center. As a Diamond, Pink Diamond or Black Diamond member, the player will be able to contact someone and get help immediately.
Black Diamond Casino’s customer agents have won multiple awards for their dedicated service in ensuring players get the required and best services and these awards include the SJJR 2012 CS Team of the Year. They are the best and do an outstanding job at making sure your money is delivered to you in the quickest method once you have place out your winnings.
Banking Methods
Different banking options are available for players to choose from.
For Deposit Methods:
- American Express
- Credit Cards
- EcoCard
- MasterCard
- Neteller
- QuickCash
- Skrill
- Visa
For Withdrawal Methods:
- Bank Wire
- EcoCard
- Neteller
- Skrill
Security
The players privacy is important to Black Diamond Casino such that any information that is sent through the app via Facebook or otherwise are used to improve the gaming experience. Player’s information will never be given out or sold out to third party as all payments are made securely through your Facebook account, PayPal or through any major credit cards. Black Diamond Casino is not a developed online casino that is intended to cater to serious gamblers, they still takes security as a top priority. So, you can expect the same level of security when giving out payments and providing your information.
Conclusion
Black Diamond Casino is a legitimate casino site. The website knows how to provide the necessary gaming atmosphere to suit you whether you are an experienced online casino player or a neophyte. There are a lot of deposit and banking options a player can easily deposit and withdraw even quicker. They have great games, fast cashouts at Black Diamond. Black Diamond Casino is one of the most loved casinos by online slot players.
You may also see a number of Black Diamond Casino sister sites.
Do you have any experience with Black Diamond Casino? Whether good or bad, use the comment section below to give us your brief Black Diamond Casino review.