Rich Casino review. Rich Casino review examines the casino and shows you if Rich Casino is legit, or a scam. And also if is safe, real or a fake. Players complaints and feedback are also reviewed in this post.
Rich Casino is an online casino that allows their name do the talking for them. How? For one, they do not advertise making players rich. “Rich rewards” is more like an unsaid promise; that is, from their name, there’s no other conclusion than that the casino promises rich rewards. However, they do talk about providing the most state of the art, exhilarating gaming experience possible. Thus, with Rich Casino, you have a said promise of providing the best possible gaming experience, and an unsaid promise of providing rich rewards.
Does this casino actually provide an amazing gaming
experience and rich rewards? Do they provide other services that we’ll expect
from a modern casino (such as an effective customer support service, smooth
deposits and withdrawals, and more)? In the first place, is Rich Casino legit?
This review will examine Rich Casino in order to provide the information that
will help you answer those questions and more.
Rich Casino review at a glance
- Website is www.richcasino.com
- Founded in 1999, and owned by
Blacknote Entertainment Group Limited
- Licensed by Curacao Gaming
Commission
- Powered by different software
providers including Betsoft, Rival Gaming, Pragmatic Play, Parlay, and
Visionary iGaming
- Welcome package includes 25
free spins and a 5 tier cash bonus that is up to $6,500
- Cash bonus wagering requirement
is 35 times bonus amount and 35 times deposit amount
- Minimum deposit is $10; minimum
withdrawal is $50
- Is exclusively an instant-play
casino; and also mobile optimized
- Customer support is available
24/ 7 via email and live chat
Rich Casino Background
Rick Casino is
another casino from the stables of Blacknote Entertainment Group Limited. This is
one Group that owns and operates some of the popular casinos in the gaming
business, which includes Winward Casino, Slots Village, 7 reels, Casino Moons,
and more. One thing with the casinos of Blacknote Entertainment Group is that
they are all fairly similar, save the distinguishing name, logo, and color
scheme. Thus, you’ll find that Rich Casino use the same software as its sister
casino; and it offer the same games, promotions, and service as its sister
casinos.
Rich Casino was
founded in 1999, which means it has been operating for almost two decades. In
the gaming and gambling world, entertaining gaming experience and rich rewards
are what a casino must deliver to survive. That said, the two decades stay of
Rich Casino tells you much about what the house delivers. They draw games from
many software providers including some of the best in the industry; as a result
Rich Casino is able to offer the quantity and quality of games for an exciting
experience. They have one of the biggest sign up bonus for you when you join,
and you are also treated to a host of other amazing bonuses as a loyal member;
their fair games means every player can win; and when you win, the casino is
reputable for paying. Thus, they have put together a service that promises rich
rewards.
Signing up with the casino is also a simple process
that starts with visiting the website – www.richcasino.com. The website is
available in English, Francais, Deutsch, Espanol, and Portugues. After hitting
sign up in their landing page, what will follow is for you to provide your
personal information in the relevant fields, and you’ll be registered in a few
minutes. As long as you’re not resident in any of the restricted countries, and
you are up to 18 years of age, you can visit the website, create an account,
and try for the rich rewards that Rich Casino promises.
Is Rich Casino legit or scam?
Rich Casino is legit, and not a scam. Given the prevalent of internet fraud, it is wise to make sure that an online platform is legit before signing up, especially where you’ll have to send your hard earned money to the platform. Having a casino front for ripping off people is not beyond the scam artists crawling over the internet.
One of the first
checks of a casino’s legitimacy is legality. That is, a legit casino will be recognized and
permitted to operate by a competent legal authority. In this regard, Rich
Casino ticks the box. The casino has an operating license from the Curacao
e-Gaming Commission. That means Rich Casino is official recognized by the
government of Curacao, and permission by its commission to carry out gaming and
gambling operations. The bottom line is: Rich Casino is 100% legal.
However, it can
be argued that a Curacao license does not mean much. This is because there is a
laissez faire attitude towards casino licensing in Curacao. First, their
requirements are not strict, so anyone can successfully apply for and obtain a
license; secondly, where the commission is supposed to strictly oversee the
casinos, they let the casinos operate independently; thirdly, when issues arise
between the casinos and players, the commission does not intervene to resolve
the issue, but leave the player at the mercy of the casino.
That said; the
Curacao license confers on Rich Casino legality which lends a voice to its
legitimacy arguments, but on the other hand, it does not do much for player
protection.
The next check
of a casino’s legitimacy is fairness. That is, a legit casino must operate
fairly. A fair casino is one where players can actually win games; not one that
is rigged such that players cannot have wining hands. Though you can test a
casino for fairness by playing multiple hands, the best check is looking out
for third party audit seals and certificates. This is because a fair casino
will have its games tested by industry leading casino auditors and game testing
labs; and if passed fair will be issued audit certificates. Fair casinos will
also have been picked over by industry watchers; and if passed fair these
watchers will give the casino their seals of approval. We did not find audit
certificates for Rich Casino, but we did find seals of approvals of some of the
most critical of industry watchers. Thus, it’s safe to say that Rich Casino
operate fairly.
The foremost
check of legitimacy is payout reliability. It’s legal; its games are fair; but
will they actually pay when you win? If the answer is yes; then the casino is
legit. You’ll find a list of winners when you reach the landing page of Rich
Casino; but just so you know that’s true, we’ve verified a lot of Rich Casino
winning claims. And just so you’re still skeptical; know that Rich Casino has
been operating for almost two decades, and in the gambling business, no house
will survive that long without being known for paying players. Thus, there is
no doubt that Rich Casino is legit.
Is Rich Casino safe?
You want a
casino that is safe; that is, ensuring that the sensitive information that you
share with the casino is protected and not allowed to leak to unauthorized
third parties. A legit casino will not rip you off; but if it is not safe, and
fraudsters are able to get your data from the casino, it’ll be no different
because you’ll be ripped off all the same. Thus, the ideal casino must be legit
and safe.
Rich Casino ticks the box in this regards because
they use currently unbeatable encryption standards for the protection of
customers’ data. They use 1024 bit RSA and 448 bit Blowfish, which is even a notch
secure than the industry standard SSL. As you transmit data from your device with
the casino’s servers, a private connection is established for the transmission,
and whatever data is transmitted is private and cannot be seen by external
elements.
Features
Mobile Compatibility
Players no
longer want to sit before their desktop to be able to play online casino games.
Rather they want to be able to play games on the go. Since the devices you’ll
be having on the go are your mobile devices and tablets; for a casino to
support on-the-go gaming, the casino must be compatible with mobile devices and
tablets.
Thankfully, Rich
Casino is. The casino works well across all devices. Not only does it work on
mobile, the casino is mobile optimized. This means that the casino resizes to
fit the screen of your mobile device for an optimal viewing experience. A host
of their games are available on mobile; and you’ll not have a diminished gaming
experience by playing their mobile games.
Software Providers
Online casinos
try to give the feel of real based casino; as a result the casino can only be
as strong as its software. With whack software, an online casino is sure to
give a whack experience; but with A-list software (featuring state of the art
graphics, animations, sound effect, etc), you’re sure to have a super time.
Thus, the ideal casino should be powered by a good software provider.
In this regards,
Rich Casino does brilliantly. The casino is powered by some of the best
software providers in the business. They have BetSoft which is regarded as the
king of 3D slots, as well as other big names like Rival Gaming, Pragmatic Play,
Parlay, and Visionary iGaming.
There are many
casinos that use only one game provider. While this is not bad in itself; each
game provider differentiates its games with unique features. Thus, having
different providers in the house pools together a host of exciting game
features for even more enthralling game action.
Game Play style
Based on game
play style Casino games are categorized as download-play or instant-play.
Download play will require you to download a casino’s software onto your device
before you can access and play the games. While the instant play version
requires no download; you’re simply access the game directly from the casino’s
servers using a web browser in your device.
Both versions have their distinct advantages, and
players choose either based on preferences. However, Rich Casino, like its
sister casinos, is primarily an instant-play casino. Thus, there’s no software
to download; you’ll just plug in and play.
Games Selection
A casino should
first of all be entertaining; and what provide that are the games on offer.
Thus, the ideal casino should have an extensive list of entertaining games.
Rich Casino offers that by having almost all the popular categories of casino
games. Whether you like spinning the reels of slot machines or the wheel of
Roulette, you’ll find delight in the house. They also offer the table games,
video poker, and live games.
Slots
The simplicity
of spinning the reels makes slots the most popular casino games, whether in
online or in brick and mortar casinos. Because online casinos are not limited
by space, they are able to provide hundreds of slot machines; thus, you’ll find
that the bulk of the games in any online casino are slots.
Rich Casino is
no exception. They offer an extensive list of slot games from traditional slot
machines to modern video slots. You’ll find over 180 of the slot titles
available in mobile for gaming on the go. No matter what fuels your excitement,
you’ll find an appropriate slot game, as themes range from comedy to horror,
from vacation and romance to fighting, and from ancient civilization to modern
TV blockbusters. Some classic slot titles you’ll find include Monkey Madness,
Triple Tigers, Lucky Seven, Aztec Gems, and 888 Gold; while some video slots
titles you’ll find include Enchanted, House of Fun, Gold Rush, 7 Monkeys,
Faerie Spells, Romeo and Juliet, Ancient Egypt, Asgard, the Catfather, Aladdin’s
Treasures, Reels of Wealth, and more.
Table Games
If table Games
are the toast of Hollywood, it is because the games are popular among players.
Thus, an ideal casino should offer a good variety. Rich Casino does this. You
can sit at virtual tables to play the popular Blackjack. They offer the
different types and versions of the game; so you have options when you want to
try your wits in this casino in beating the dealer to 21. If you’ll rather
continue with luck on the tables, Rich Casino also provides the different
versions Roulette, so you can spin the wheel and watch where Lady Luck will make
the ball stop. Fans of craps will be disappointed in Rich Casino, as this is
one table game that the house does not offer. However, they still offer
Baccarat, if you’ll rather go for a measure of luck and strategy.
Video Poker
Fans of Video
Poker will also not be disappointed, as Rich Casino provides the video slot and
card game combo. You can choose from popular titles such as Double Joker, Deuces
and Joker, Deuces Wild, Jacks or Better, and more. They offer the games in
single and multi hand denomination; and there are about four titles in mobile
for gaming on the go.
Bingo
You don’t often
see online casinos having a dedicated bingo section. That is where Blacknote
casinos differ from the rest. All their casinos have a separate bingo section
that holds different bingo rooms. Apart from the traditional Dollar, Quarter
and Nickel rooms, you’ll find other rooms such as Bingo Café, Game of Thrones,
Eclipse Bingo, Desperate Housewives, Supernova room and more. You can look at
the card size or prize pool when selecting a room, but some also feature
Jackpots
Live Dealer Games
The aim of an
online casino is to give you the experience of a brick and mortar casino while
you’re playing from your comfort zone (house, etc). While the bulk of online
games are, at best, imitations of the real thing, live dealer games really
bring the real thing to you in your comfort zone. In these games, the games are
staged in a real land-based casino, and the action is relayed to your device
using video technology. Because, this is the closest to the feel of a brick and
mortar casino, the ideal online casino should offer live dealer games.
Rich Casino
offers many live dealer games; even having as many as five on mobile. You can
play live Blackjack, live Roulette, live Baccarat, and more.
Jackpot Games
While getting
rich should not be the motivation when playing casino games; casino games can
really make one rich. This is especially with jackpot games. These games have a
huge sum that is tied to the particular game, and that will be won by a lucky
player. The most popular jackpot games are progressive jackpot games; where the
fund is not fixed, but increases the more the game is played. Usually, a
percentage of every bet placed on the game is contributed to the fund; thus, it
can grow to live changing sums. That said; the ideal online casino will offer a
lot of jackpots especially the huge progressives.
Rich Casino has
some rich-making jackpots mostly attached to their slot games. At the time of
writing this review, Rich Casino reported having paid out $3, 045,800.82 in
jackpot wins. Some of the jackpots we found were: $1,073,971.27 on Faerie’s
Spell, $338,065.12 on 7 Monkeys, $75,811.44 on Black Diamonds, $1,073,971.27 on
Reels of Wealth, $107,043.89 on Catfather, $85,543.77 on Legend of the Nile,
and more.
While there are many jackpots for the jackpot
chasers, Rich Casino does not have a separate section for jackpots. Thus,
you’ll have to browse through the games listing to look to find a game with an
attached jackpot. Most jackpot focused casinos makes it easier by having a
separate section where they list all their jackpot games; and this makes it
easier when searching for such games.
Bonuses and Promotions
It is always
said that you should not wager what you cannot afford to lose. This is an
acknowledgment that you’re more likely to lose than to win; and it is so
because the edge is always on the house in all casino games. Thus, it’s always
welcomed for casinos to give players freebies, which are free money or free
plays for the chance at winning something. As a result, customers look out for
such bonuses and promotions when checking out casinos.
Rich Casino
offers a suite of promotions, from the regular welcome bonuses to match
bonuses, and no-deposit bonuses to tournaments.
Welcome Bonus
This is targeted
at new players. It’s the package that a casino puts together to dangle before
your eyes as the carrot that’ll make you shut your eyes to other casinos and
draw you to the particular casino. Thus, the welcome package needs to be huge
and attractive.
Rich Casino
offers one of the biggest and most attractive welcome packages you’ll find in
the industry. They start off by rewarding you with 25 free spins just for
registering. You do not even have to make any deposit to receive the free
spins.
However, when
you do make a deposit, you’ll also be rewarded with a cash deposit. The deposit
is even stretched to cover your first five deposits as follows:
- 1st deposit: receive
a 200% bonus up to $2,000
- 2nd deposit: receive
a 100% bonus up to $1,000
- 3rd deposit: receive
a 100% bonus up to $1,000
- 4th deposit: receive
a 100% bonus up to $1,000
- 5th deposit: receive
a 175% bonus up to $1,750
This means that
the total value of the welcome cash bonus is $6,750, and you can get that much
by depositing $5,000 ($1,000 each time). This is really rich reward; and
looking at it alone, there’s every reason to sign up with Rich Casino.
Match Bonuses
However, not
only new members are rewarded in Rich Casino. You also have reasons to continue
playing in the casino if you already have an account with them. This is because
they offer a ton of match bonuses, where you’ll be rewarded with a percentage
of your deposit as a cash bonus.
There are daily
offers, so you get the bonus anytime you make a deposit. There are five
“Magnificent” Monday offer which includes getting 25% bonus for all deposits up
to $49, and getting as much as 200% bonus for deposits over $200. Tuesday
offers increases the bonus for high deposits, and you’ll get as much as 300%
bonus for deposit of $1,000 or more. There are many such offers for every other
day of the week.
Tournaments
Rich Casino
offers a variety of tournaments with amazing rewards. These tournaments are
always time specific, so changes from time to time. One good thing about their
tournaments is that there are rewards for not only the first position, but most
times, up to the 20th position. With that you’re more likely to be a
winner. At the time of writing this review, those on offer included:
- Rush Reel to Vegas – You are
entered into this tourney by simply depositing $1,000 in the promotion time
frame; and you stand the chance of winning by simply playing real money games.
You’ll get one point for each $1 wagered on selected games, and the winner is
the player with the most points at the end of the tournament period. The prize
is a trip for 2 to Sin City (Las Vegas); which is an estimated $15,000. The
second to tenth position also gets cash prizes as follows: 2nd =
$5,000; 3rd = $2,500; 4th – 10th = $1,000.
- Mars: Race for Rome – All
points earned in the Mars races are added up, and the player with the most
score wins a Trophy plus a guaranteed $25,000 cash prize. The tourney rewards
up to the 20 positions as follows: 2nd = $5,000; 3rd =
$2,500, 4th – 10th = $1,000; 11th – 20th
= $500 in casino chips
- Weekly VIP tournament – This
tourney gives out cash prizes three times a week (every Tuesdays, Thursdays and
Sundays). Make deposits, play the required games, and you’ll earn points; and
at the end of the period, you can take home: 1st prize = $2,500, 2nd
prize = $1,000, 3rd prize = $500, and 5th prize = $250.
- The Grand VIP tournament – This
is styled as the weekly VIP tourney, but with bigger prizes – 1st place
= $10,000; 2nd prize = $7,500; 3rd prize = $5,000; 4th
prize = $2,500; 5th – 10th prizes = $1,000; and 11th
– 20th prizes = $1,000 in chips
Cash back offers
Cash back is the crème of casino promotions because
they are received as cash transferred directly into your account. Rich Casino
gives a 15% loyalty cashback offer; where they’ll credit you back every 15% of
the total deposits you make in a particular week.
Bonus Conditions
Casinos are not
in the charity business; so when they give cash bonuses, it is not so that you
can withdraw it and bolt. To ensure this, they attach conditions that’ll ensure
that you continue playing in the house. The problem is that sometimes the
conditions can take the life out of the bonuses, and make it even less
attractive to redeem and play with bonuses. Thus, it’s important to consider
not just the size of the bonuses on offer, but also the conditions attached.
Bonus Wagering Requirement
One of the first
conditions to look at is the bonus wagering requirement, which is that amount
that you’ll have to wager after redeeming a bonus before you’ll be eligible to
make any withdrawal (whether of the bonus itself or of winnings from plays
using the bonus). You want a casino with a low wagering requirement, so that
you’ll not have to wager too much (and wait too long) before you’ll be eligible
for withdrawals.
In this regards,
all cash bonuses in Rich Casino are subject to a wagering requirement of 35
times bonus amount and 35 times deposit amount. That is: 35 X (bonus amount +
deposit amount). Thus, if you deposit $1000 to redeem the 200% first deposit of
$2,000; you’ll have to wager a total of $105,000. It is calculated: 35 X (1000
+ 2000).
We think that
it’s too much to have to wager over a hundred thousand dollars to clear a bonus
of $2,000. The wagering requirement of Rich Casino is just too high. It is even
almost double the industry average, which stands at 20 times bonus amount plus
deposit amount.
This means that to clear a comparable bonus, you’ll
have to wager almost double in Rich Casino what you’ll wager in some other
casinos. Also, since you’ll have to wager relatively more in Rich Casino,
you’ll have to wait relatively longer before you can make a withdrawal anytime
you redeem a bonus in the house.
While the cash
bonuses of Rich Casino are subject to relatively high playthrough demands;
their no-deposit (free spins) bonuses are subject to relatively low playthrough
demands. It should be noted that any winning from your plays when you use the
free spins is treated as a bonus. That is, it cannot be immediately withdrawn
until it has been rolled over a number of times. The playthrough requirement
for the sign-up free spins is 20 times the amount won from the free plays,
while the requirement is 25 times the winnings for other free spins other than
the sign-up free spins.
For example, if
you win $200 from your free plays using the sign up free spins, you’ll have to
wager a total of $4,000 (calculated: 20 X $200) before you can withdraw
anything. If the $200 winning is from other free spins you get afterwards,
you’ll have to wager $5,000 (calculated: 25 X $250) before you can withdraw.
The offer of
Rich Casino is by far one of the best you’ll find in the industry. At 20X or
25X free play winnings, the playthrough demand is more than twice better what
you’ll find offered by most casinos, which is 40X – 60X.
Time for Playthrough
Casinos do not
give forever for you to clear the bonus you redeem. They give a period; and if
the playthrough requirement has not been met at the end of that period, any
bonus and any winnings recorded will be forfeited. That said; you’ll want an
extended period.
An extended
period for clearing bonuses is needed in casinos like Rich Casino having high
wagering requirement for cash bonuses. However, like its sister casinos, Rich
Casino allow only 7 days for clearing of bonuses, after which the bonus and any
winning obtained from plays will be forfeited.
Maximum Bets when playing through
Given that
there’s a high amount to wager before you can withdraw, and that you have a
relatively short period to clear the bonus else forfeits it and any winnings
you’ve gotten, you’ll want to be able to place high individual bets. For
example, it doesn’t matter that you have to wager $100,000 to clear a bonus or
that you have a short time for the exercise, if you’ll be able to place $1,000
or more individual bets.
However, casinos
usually caps individual bets so clearing the bonus will not be a walk in the
park. In Rich Casino, individual bets while playing through a bonus is capped
out $5.00. That is, if you place any bet more than $5.00 at any time before
meeting playthrough requirement, any winnings you have will be voided.
Needless to say,
the $5.00 cap is too low. First, it effectively rules out the casino as an
option for the high rollers, except they will not redeem bonuses. And for the
rest of us, the issue we’ll have with the low cap is that it’ll mean a player
has a lot of wagering to do to clear a bonus. For example, for the 200% first
deposit bonus, you’ll have to wager a total of $105,000 to clear it; and with
the $5.00 condition, you’ll have to play about 21,000 game rounds. Playing tens
of thousands of game rounds, and with a deadline to beat, and easily make game
play less exiting and more of a chore.
To put the $5.00
cap of Rich Casino in perspective; there are casinos with €8.00 game play caps for
clearing bonuses; and in our opinion, even that is low.
Withdrawal Caps
A withdrawal cap
is simply how much you can withdraw from your account. Where there are
withdrawal caps, you can only withdraw up to the amount, while any other
positive balance is forfeited.
Rich casino caps
withdrawals of winnings from no-deposit bonuses at $100. That is; after you
have successfully played through the winnings obtained from no-deposit free
plays, and you have cleared it for withdrawal, you can only withdraw $100, and
any other amount above that will be forfeited.
Thus, it doesn’t
matter how much winning you have from your free plays; because you cannot
withdraw more than $100 after completing playthrough. In fact the process of
playing through the bonus will only be made difficult with a high win. For
example, the high wagering requirement will mean you’ll have a high amount to
clear, and the cap on single bet amount will mean that you’ll have to play
multiple hands. And after all of that, you can only withdraw $100.
Withdrawal caps
are usually attached to the no-deposit bonuses, so they only exist to ensure
that the casino does not make huge payouts to players who do not make a
deposit. Needless to say, we are no fans of withdrawal caps, especially when
they are set low.
Games Contribution to Playthrough
Another
important bonus consideration is the contribution of games to playthrough. If
you’ll be playing your favorite games in the house, you’ll have to first
determine that the games contribute significantly to play through. This is
because if a game contributes nothing or little to playthrough, it will be even
more difficult to clear a bonus.
For example,
we’ve already documented how difficult it’ll be to clear the $2,000 first
deposit cash bonus (the high wagering requirement means you’ll wager $105,000,
and the low single bet caps means you’ll play 21,000 game rounds). Well, that’s
when playing games that contribute 100% to playthrough such as slots. If you’ll
be playing video poker which contributes only 20% to playthrough, it’ll even be
more difficult, as you’ll have to wager over $1 million and play about 210,000
game rounds.
In this regard,
Rich Casino does very well. For one, games in Rich Casino have better
contribution to playthrough than in most other casinos. Their games contribute
as follows:
- 800% – Bingo
- 100% – All slots
- 20% – Video Poker
- 10% – Roulette, Casino War,
Mini-Baccarat, Keno, and Weed Whacker
- 2.5% – Blackjack
It’s only Keno that you’ll find in some other casinos
contributing better than it is in Rich Casino. Interesting, in the casinos of
Blacknote Entertainment free bonus games contribute to the playthrough
requirement (albeit with a lower contribution). Thus, you have in Rich Casino
that free bonus games contribute as follows:
- 200% – Bingo
- 25% – All slots
- 5% – Video Poker
- 2.5% – Roulette, Casino War,
Mini-Baccarat, Keno, and Weed Whacker
- 0.625% – Blackjack
Banking Options
Winning in a casino is not possible except you play
real money games; and to play real money games you’ll need to deposit money
into your casino account. Also when you do win, you’ll need to withdraw the
money from your casino account. Thus, the ideal casino will support a range of
hassle-free deposit and withdrawal options.
Deposit Options
You want a variety
of deposit options so that no matter where you are resident you’ll find one
that you can conveniently use in topping your account. Rich Casino ticks the
box by supporting credit/ debit cards, prepaid vouchers, web wallets, and bank
transfer options. These include: American Express, Visa, Mastercard, Bank wire
transfer, Paysafe card, Neteller, Skrill, Entropay, Sofort, Poli, Qiwi, iDeal,
AstroPay card, Astro Pay Direct, Web money, Flexepin, Easy EFT, UPay Card,
Cashlib, and Bitcoin.
It should be
noted that this is the full range of options supported; and that not all will
be available to you in your particular location. For example, only Visa, Mastercard,
Astro Pay card, and Neosurf were available in our location. However, in
whatever location you are resident, you’ll find options to use for making
smooth deposits.
Like in every
casino there are deposit limits; and for most of the deposit methods, the
minimum is $10. Also, deposits are processed instantly, and you’ll have your
money in your casino account immediately. Interestingly, most deposits are
free, but for some transactions with credit/ debit cards some fees may apply.
Withdrawal Options
Withdrawal
options are usually fewer than deposit options in casinos; and Rich Casino is
no exception. The withdrawal options supported are: Bank wire transfer, money
transfer, Neteller, EcoPayz, Skrill, and Bitcoin. It’s clear that the
withdrawal options bothers on too few. This is especially so because you’ll not
have all the options available in your location. For example, we had only bank
wire transfer available to us in our location.
There are also
limits to how much be withdrawn. The minimum amount that can be withdrawn is $50
for some of the methods, while the maximum is $4,000 per week. The minimum
withdrawal threshold is high because it is five times the minimum deposit. This
means it’ll take small to go in (deposit) but you’ll need big to come out
(withdraw).
As mentioned
earlier, the hallmark of a legit casino is reliable payouts. There’s no doubt
that Rich Casino is reliable. When you submit a payment request, you’ll most
definitely receive your payment. However, also important is how fast the
payment is issued, because you don’t want to wait forever before being
paid.
In this regards,
Rich Casino has a 72 hours payment processing time. That is, after submitting
your request, it’ll take the casino 72 hours to process it and issue it to your
chosen payment method. After the payment is issued, how long it takes you to
receive it will depend on your selected payment method as follows: The web
wallets takes 24 hours, bank transfers take up to 5 days, and checks take up to
7 days.
The 72 hours it takes the casino to process payment
is relatively long, as there are casinos that take less time. Since the
processing time directly affects how much time you have to wait before
receiving your payment, you‘ll want it reduced. And if you want the fastest
payment, you’ll use the web wallets (where available). However, when
withdrawing for the first time, there is an account verification that will be
done which will take additional five days.
Restricted Countries
Casinos do not
allow people from everywhere to sign up because the laws of certain regions
make it illegal to wager money online. Thus, one of the first things you should
check is whether the casino accepts players from your country; and in this
regard, the ideal casino will accept players from many countries across the world
so that your territory will most likely be accepted.
The restricted countries are: Afghanistan, American
Samoa, Angola, Andorra, Anguila, Aruba, Australia, Belgium, Bermuda, Brunei,
Bulgaria, Burundi, Cambodia, Caymen Islands, Chad, Congo (Brazaville), Congo
(Kinshasha), Costa Rica, Curacao, Cyprus, Czech Republic, Denmark, Equatorial
Guinea, Eritrea, Falkland Islands, France, French Guiana, French Polynesia,
French Southern Territories, Greece, Guadeloupe, Guam, Guinea, Guinea Bissau,
Haiti, Hong Kong, India, Iran, Iraq, Israel, Italy, Libya, Malta, Martinique,
Monaco, Myanmar, Netherlands, Netherlands Antilles, North Korea, Papua New
Guinea, Philippines, Pitcairn Islands, Puerto Rico, Romania, Singapore,
Somalia, South Africa, South Korea, South Sudan, Sudan, Sweden, Syria, Taiwan,
Tajikistan, Turkey, Turkmenistan, U.S Minor Outlying Islands, US Virgin
Islands, United Kingdom, United States, Uzbekistan, Venezuela, Vietnam, Yemen,
and Zimbabwe
Customer Support
A casino is one
of those platform you cannot use without having to contact customer support.
Whether it is to make enquiries, make complaints, or simply submit your
documentations, you’ll have to contact the support center. Thus, the ideal
casino will provide different channels for contacting customer support, and
which will return with quick and helpful responses.
The first stop
to getting help is an FAQ section in their website. In the page, you’ll find
information about accounts, the verification process, promotions & bonuses,
deposits and withdrawals, wagering requirements, and more.
If you’ll rather talk directly with a support agent,
the casino supports an email service (support@richcasino.com) and a live chat.
The good thing about the support service is that it is available round the
clock. Also, responsiveness is fine; you’ll not wait too long to find an agent
online in the live chat, while the email response time is typically in a few
hours. However, it still smacks that there is no support for telephone service,
as this is a means preferred by most players in contacting customer support
department.
Summary
Rich Casino is a
legit and safe casino from the Blacknote Entertainment Group. The experience of
the Group in casino operation shines through in Rich Casino. In fine style,
they live up to their promise of providing an exhilarating gaming experience.
With games drawn from some of the best software providers in the business,
there is no short of entertaining online casino games. That’s except you’re a
fan of craps, as the casino does not offer craps. Slots, Table games, Video
Poker, Specialty games and live dealer games are all offered for your gaming
pleasure.
Being an instant
play casino, you can play games from any modern browser on your device,
including mobile devices. You’ll find a couple of hassle free deposits and
withdrawal options, and customer support is available 24/ 7 to provide any
needed assistance.
As with the other Blacknote casinos, where Rich
Casino wobbles is in the bonus offerings. Yes, they provide some of the biggest
and most attractive bonuses in the business; but their bonus conditions are far
from the best or attractive. Their cash bonus wagering requirement is easily
one of the highest in the industry, and the maximum amount allowed to be
wagered when playing through a bonus is capped low. These combine to make it
difficult to clear a bonus in the house.
However, the
bonus conditions aside, there’s really no reason not to try out Rich Casino.
Pros:
- The house offers a variety of
unique game features because games are from different game providers
- Provide a good stock of online
casino games including slots, table games, video poker, and live dealer games
- Provide a ton of jackpots
- Offers one of the biggest
welcome packages in the industry that includes 25 free spins and 5 tier cash
bonuses up to $6,500
- Offers a ton of other bonuses,
promotions and tournaments with amazing prizes
- Rewards up to the 20th
position in most tournaments
- Reliable in issuing payouts
- Customer support is available
24 hours; and live chat is supported
Cons:
- Operating license obtained from
Curacao does not entail strict oversight by a regulatory commission
- Relatively high wagering
requirement for cash bonuses (35 times bonus amount plus deposit amount)
- Relatively low single bet
amount when playing through a bonus ($5.00)
- Limited withdrawal methods
- Relatively high minimum
withdrawal
- Payment processing time is
relatively long (72 hours) which means you’ll wait relatively longer to get
paid
- No support for telephone
service
