Hello Casino review. Hello Casino review tells you if Hello Casino is legit or scam, real or fake, Hello Casino complaints and feedback from players. So, if you are searching for best Hello Casino reviews, you have come to the right place!
What is Hello Casino?
Hello Casino is an online casino that was established in the late 2014, but commenced operation to players and customers in January of 2015. It is operated by Cadel Limited NV. In Hello Casino you can come across games produced by a pretty long list of casino software providers including NetEnt, Nyx, Leander Games, Aristocrat and many others. Their game selection is probably one of the most extensive ones out there. Even if it is a fairly new casino it quickly attains the level which other online casinos simply couldn’t accomplish. This is a casino where the players can enjoy in a selection of games and at the same time be take care of as if they were in a real land casino. It is licensed by both the UK Gambling Commission and the authorities of Curacao.
Is Hello casino a Scam or Legit?
Hello casino is not a scam but a legitimate casino as they employs various measures to ensure players get the service whenever they are playing at the casino as they also employs industry standard security protocols such as 128-bit SSL data encryption technology to make sure all transactions done of on the site are executed in a totally secure manner.
Customer feedback and complaints
Research was carried out while writing this Hello casino article, below are the result that was gotten from the research:
Donpedro says:
The help and response you get is under all criticism. As In my case it was about verification and withdrawal. When I applied for withdrawal, I submitted a verification document. After 130h later I get the answer that they approved the verification, this is after I contacted the chat twice in the case. However, they have not approved the withdrawal, I contacted the chat saying it would take another 48h from then. Then 3-5 business days before the money are in the bank account. For me, this is the most important thing to do when doing a casino, hence the low score. I also think it’s incredibly bad when you as a customer question what it takes that time? The answer is that there is a high load. Remember, it’s the ones who wrote 48h! Then there is nothing they can do after it’s been longer. Had it been the contrary that I, for example, violated a rule, the same thing there. There is “unfortunately” nothing they can do there either.
Williams says:
The only online casino that greets you whenever you visit them. Pretty smart name if you ask me. Whenever new casino arrives I always google them first and if you are lucky you will find a great exclusive regarding welcome bonuses. For instant I found this casino’s exclusive somewhere. They were and still are offering 100% deposit bonus plus 100 free spins on NetEnt game of your choice and the winning from the free spins are wager free but max cashout of the winning from it is €150, however the max cashout is not apply if you keep playing with your deposit money, in other words max cashout will be void.
Ceaseriokingz says:
Hello casino has a lot of games from various providers like NetEnt, Nyx, Leander, Quickspin and a few more. Like I said before, if you choose the 100 free spins bonus it’s hard to win. You will always end up with withdrawing your winnings, I know I have. My first deposit was €10 and my first withdrawal was €200, this way I have placed Hello Casino on my top 10 regardless their withdrawal time and limited games. To make my long story short ; A classy casino with the best welcome bonuses which I will play for a long time period. Well done Hello casino.
Issabella says:
Hello casino is one of the newer casinos that I have recently decided to join. It has some outstanding similarities regarding a good bonus offers with Adrenaline casino which is also one of the newer casinos that I have joined. 1 x 2 Gaming, Microgaming and NetEnt are the softwares that are powering this casino. So when I loaded their site which is absolutely amazing and stunning I immediately made an account. After that I contacted their very lovely and kind support that quickly assisted me with getting the 40% deposit bonus that was available of 26th May. Overall this is honestly a very good casino with a very good and friendly bonus offers that you will definitely enjoy plus an awesome support that will take care of you really quickly. 9/10
COUNTRIES NOT SUPPORTED
Due to strict regulations from many countries regarding the regulations of casino,Hello Casino do prohibit players from the following countries: Afghanistan, Albania, Netherlands Antilles, Angola, American Samoa, Austria, Aland Islands, Belgium, Bulgaria, Bolivia, British Virgin Islands, Costa Rica, Cuba, Denmark, Algeria, Republic, Swaziland, Thailand, Turkey, Tanzania, Uganda, United States Minor Outlying Islands, United States, Uzbekistan.
Hello Casino Games
Hello Casino has a long list of games from different software provider Their game library also offers games designed by Amaya, BetSoft, Ezugi, QuickSpin, Thunderkick, Multicommerce and ELK Studios. Hello Casino has more casino software providers than some online casinos have games to offer. They have best of best to get this amazing list of games. Most of the games are slots but you can also enjoy in a game of Video Poker, Keno, Blackjack, Roulette, Craps and Baccarat. There is more than one variation of all of these types of games.
Live games – there are few live games at Hello Casino and they include:
- Live Dealer Baccarat
- Live Dealer Blackjack
- Live Dealer Roulette
- There are progressive slots, Roulette, Scratch Cards.
Bonus and Promotions
Hello Casino is promising player new promotions every week, but they have got some great deals up their arsenal:
Bonus Spins Mania – This weekly promotion gives players free spins on whatever game the casino has selected that week. There are twenty spins on offer if you deposit at least £10, and the great news is that these bonus spins have no wagering requirements;
VIP Cash Back – At Hello Casino there’s a returning weekend promotion of a 30% cash back offer. Just make a deposit between Friday and Saturday then you can see your cash back in your account the following day.
There are also great weekly and seasonal promotional periods at Hello Casino. There are real cash prizes, extra bonuses with many more free spins all up for offer so make sure you keep a vigilant eye on their promotions page.
This Casino also has a VIP scheme on offer. Which has no definitive information on the matter, but the casino state that you will be automatically invited when you meet the requirements? With VIP status comes a plethora of extra perks, including a personal account manager, event invitations, exclusive promotions with also choice to enjoy your status with extra bonuses.
Banking methods at Hello Casino
Players can get money to your account at Hello Casino with more than a dozen of different payment methods
Deposit Options at Hello casino include:
- Bank Wire
- Dotpay
- Giropay
- iDEAL
- Maestro
- MasterCard
- Moneta.ru
- Neteller
- Skrill –
- Visa
- Webmoney
Withdrawal Options at Hello Casino include:
- Bank Wire
- Neteller
- Skrill
- Visa
Customer Support
In case you come across some sort of a problem as regards to anything related to Hello Casino or you just need some extra information you can reach the customer services in few ways. You can do it by make contact with them with the live chat feature which is in the same time most convenient one. Other methods include e-mail, skype or calling them at the number provided on their website. You can even use the site’s active Twitter account to get in touch with any problems, while there are handy Facebook and Skype.
Conclusion
Hello Casino is a comparatively new casino in the gambling world, appearing to pare a position for itself by netting loyal, pleased and satisfied customers. They employed a policy of high-quality welcome offers and bonuses, they attempt to rise above all by using notable promotions which makes it an exciting one. Nevertheless, they are also a victim of the same style that spate many casinos, which is withdrawals and customer verification which are a complicated procedure. The deposits are received at lightning pace, but withdrawals are put on grasp for at least 48 hours awaiting approval. Overall, it is a decent casino to play in.