Trada Casino Review : Is a Scam or Legitimate?

Trada Casino Review. Trada Casino Review tells an unbiased truth whether Trada Casino is legit or a scam. The letter “F” does not want to be seen in many circles (just ask any student and you’ll know); but in the gaming spheres, it is the letter you should want to see. Trada Casino comes with not just one, but three Fs. Their slogan reads: Fun, Fast, Fair.

You’ll need a “fun” casino so that you’ll get maximum entertainment. You’ll need a “fair” casino so that you can actually have winnings. You’ll need a “fast” casino so that when you withdraw your winnings, you’ll not be given a run around.

Fun. Fair. Fast. That’s the holy trinity of gaming; and an online casino that offers the trio is where every player should head. Trada Casino says that they offer the trio; in fact that it is their very essence.

This Trada Casino review will x-ray everything relating to Trada Casino such as if Trada Casino legit or scam, real or fake and their features, offerings, policies etc to provide the information that’ll help you decide if the betting and casino house is actually real, safe, fun, fair and fast.

Trada Casino at a glance

  • Legit online casino licensed by the UK Gambling Commission and the Jersey Gambling Commission
  • Certified fair by a lot of reputable third party audit groups, and games testing labs (iTechs, eCOGRA)
  • Instant Play casino, and mobile friendly
  • Draws game from multiple providers – 1×2 Gaming, Amatic, Playson, Isoftbet, WMS, Pariplay, Pragmatic Play, Quickspin, and Microgaming
  • Offers some exciting promotions
  • Deposit: min – £/ €/ $10; max – £/ €/ $2,000
  • Withdrawal: min – £/ €/ $10; max – £/ €/ $10,000 per month
  • Reputable for fast payouts
  • Customer Support: email, live chat and mail by post

What is Trada Casino?

Trada Casino has the profile of a new kid in the block having been in operation only since 2014. It is owned and operated by TradaGames Ltd, a company located in Jersey.

In an industry where reputations are fickle, the casino has managed to forge a strong reputation for fast payouts.

Only persons 18 years and above are allowed to join the casino. If you are of legal age, and not in any of the restricted countries, you can visit their website (https://tradacasino.com) and register. The site is available only in English.

Is Trada Casino legit, or scam?

Trada casino is not scam but legit. Most definitely, you won’t want to send your hard earned money to a scam house; therefore, its important to ask if any online platform, especially a casino, is legit or a scam.

The first thing you should look out for, in determining the legitimacy of a casino, is a license. Legit casinos will meet certain gaming requirements stipulated by a jurisdiction, who then issue the casino a license permitting it to offer gaming services.

In this regard, Trada Casino is a legit platform, because the house is licensed by the UK Gambling Commission for UK players (with licence number 000-049504-R-327358-005) and by the Jersey Gambling Commission for non UK players (with licence number RGO-004-17).

This means that Trada Casino is 100% legal, and more importantly regulated. The licensing jurisdiction takes responsibility for the actions of their license holders; and ensures that these license holders maintain fair and consistent standards of operation. Thus, its important for a casino not just to have a licence, but for the licensed to be issued by jurisdiction with strict oversight.

In this regard, Trada Casino ticks the box. The UK Gambling Commission is widely regarded as one of the most strict gambling jurisdiction; and that is why many casinos stay away from them. Strict gambling jurisdiction equates to better regulation of the casino having their license, and that equates to better player protection.

Is Trada Casino fair?

Fair casino games are those that players have a chance of winning. Since one of the reasons of playing real money casino games is a chance to increase the bankroll, it would be meaningless if casino games are rigged such that players cannot win.

You can actually test a casino’s games for fairness; but you’ll have to play thousands or more rounds of individual games, and that might be cost prohibitive.

Another way of determining that a Casino games are fair is by looking for third party audit seals or certificates. Casino games would have been tested for fairness by third party industry experts; and casinos whose games are certified fair are all too happy to display these audit seals/ certificates on their websites.

I took particular interest in how Trada Casino will fare here, as fair gaming is one of the three Fs that the casino says is its essence. Thankfully, Trada Casino ticks the box in terms of fair gaming.

You’ll find about 6 seals of approval shown on their site. These audit seals were given by some of the most reputable advocates of fair play in the gaming industry. One of the third party auditor even guarantees all players’ deposits with Trada casino. Also, some of their games have been tested and certified fair by iTech Labs and others by eCogra.

Is Trada Casino Safe?

It is not enough that a casino is legit and guarantee fair gaming; it is also important that the house is safe to play in, safe in ensuring that your data in their systems is not obtained by insidious hackers.

When you play in a casino you share personal information such as your name, mailing address, telephone number, date of birth etc. You won’t want this information to get into the hands of identity thieves. Making deposits in a casino also entail submitting sensitive data such as credit card information; again cyber fraudsters must not get their hands on such data. Thus, you must make sure that the casino you’re about trying has technology to secure all transactions information as well as personal information shared with them.

In this regard, Trada Casino uses standard SSL encryption algorithm to secure all data transferred between their systems and your device. The encryption standard used is unhackable; thus, no unauthorized third party can intercept, decipher, and use the information to your disadvantage.

Games

Instant Play Games

There are two ways of playing casino games – download play and instant play. The former require you to download a casino software to your device, and play the games directly from the device; the latter is to load the game from any web browser and play directly from the casino servers.

The instant play version does not require downloading any software, and will not eat up any of your device resource; as such it is increasingly becoming popular. Trada Casino games are all exclusively instant play. Thus, you can play Trada Casino games using any modern browser such as Chrome, Firefox, Internet Explorer and Safari.

Mobile Compatibility

The Trada Casino website is compatible with desktop operating systems like Windows and Mac OS. Also, in order to compete in an age where players need to play games on the go with portable devices, the casino has also made their site mobile friendly.

If you have mobile devices that run on Android and iOS, you can simply type in the casino’s URL on your favourite browser and play mobile games anytime and anywhere.

Games Provider

The saying “variety is the spice of life” cannot be more true. What way to give fun that to give you variety; and what way to give you variety that to draw games from multiple providers?

Online games providers differentiate their software with certain unique exciting features mostly graphics and game-play styles. Where casino games are drawn from only one provider, players in the house have only one line of excitement. However, games from multiple providers ensures that players have multiple lines of excitement.

Trada Casino draws their games from 1×2 Gaming, Amatic, Playson, Isoftbet, WMS, Pariplay, Pragmatic Play, Quickspin, and Microgaming.

Microgaming, Pragmatic Play and Quickspin are some of the most popular gaming providers. Their popularity does not stem from religious advertisement, but from a track record of providing top quality games with excellent graphics, sound, animation and themes. The other providers such as 1×2 Gaming, Amatic and Co. may not be as popular, but also hold their own in developing innovative and unique online casino games.

Game Selection

It is the games in a casino that brings the fun. Trada Casino advertises that one of its pillars is that it is a fun house; and drawing games from different providers is an indication that they’ll live up to that. Examining the games in their library, you’ll find all the main categories of casino online games – slots, table games, video poker etc.

Slots

Most often than not, slots constitutes more than two-third of the total games in an online casino. Apart from the fact they are very visually appealing, they are also very easy to play. Trada Casino gives you an awesome number of video slot games.

Popular titles from Microgaming includes Jurassic Park, Games of Thrones, and the millionaire maker – Mega Moolah. Playson contributes classic like the Gold Rush, and Legends of Cleopatra. No matter what gives you the excitement, you’ll find a slot game with the theme – from bare bones fruity theme slots to sophisticated adventure theme slots, to horror theme slots. You’ll find everything in the house.

The Mega Moolah slot game will be a fine destination if you’re a jackpot chaser. The game has a progressive jackpot attached that has paid out the record amount for an online casino slot game; and the current jackpot amount is even higher (over $17 million). However, given that there are literally hundreds of slot games, I had expected to see more progressive jackpot slots.

Table Games

Slot games are obviously the focus, but that does not mean that table games enthusiasts are left out. Trada Casino holds all the popular table games which includes Blackjack, Roulette, Bacarrat, and Poker.

You’ll also different variants of these games. For example, for Roulette, you’ll find American Roulette, Roulette 3D, European Roulette,  Roulette Silver etc. For blackjack, you have Blackjack Classic, European Blackjack, Spanish Blackjack and more.

Having many variations of games pose a small problem here, it means there are very few unique titles.

Video Poker

For fans of video poker, Trada Casino offers quite a number of single-hand and multi-hand video poker games. You’ll find titles like Aces & Faces, Deuces Wild, Double Double Bonus, Louisiana Double, Tens or Better, Joker Poker, and Jacks or Better.

Live Dealer Games

While casino games can give you a lot of fun playing on virtual tables, and spinning virtual machines; you’ll have so much more playing on platforms that gives you the feel of a real land-based casino. That’s what Live dealer games gives. It has human stationed in real life casino dealing the cards and spinning the wheels, and relaying the action to you through video feed.

Casinos that offers Live dealer games attract players that need the human element; and Trada Casino does. Some of the Live dealer games in the casino include: Baccarat, Blackjack, Casino Hold ’em, Roulette, and Dream Catcher.

Real Money Play and Play for fun

One interesting feature in Trada Casino is that you can play the games in practice mode. This gives you an opportunity to test the games, and see what chance you’ve got. When you feel very confident, you can then opt to play with real money.

Bonuses and Promotions

The edge is on the house in every casino game, therefore, it is good to have casino give players from freebies. Trada Casino gives players a lot of bonuses which includes sign up bonus, welcome bonus, match bonus, and cashback.

Sign Up Bonus

Trada Casino is one of few casinos that gives you a reward simply for registering with them. Note that this is not the traditional welcome bonus where you have to make a deposit before you can get.

Just for signing up, you’re give 25 free spins on the slot game Great Rhino. You don’t have to make a deposit to get the bonus. Just open the game, and your free spins will appear automatically.

However, winnings from any sign up bonus spin must be wagered 40x before a withdrawal can be requested; a deposit of £/ €/ $5 (or 50 kr) must be made before a withdrawal can be made; and the maximum withdrawal is £/€/$10 (or 100 kr). In my opinion, these conditions make the sign up bonus useless.

Welcome bonus

This is meant to attract new players to the house. Most casino give a percentage of the first deposit as the bonus, while some other generous houses will spread the welcome bonus to cover more than the first deposit.

Trada Casino certainly gives a welcome bonus, and this changes with time. Currently, the bonus is not a percentage of deposit, but 100 free spins on the game Great Rhino. However, you’ll need to make a minimum deposit of £/ €/ $10 to claim the bonus.

Match Bonus

Different promotions run at different times; so you’ll have to keep checking the Trada Casino website regularly for what’s running.

Currently, there’s a match deposit running where you can win a share of £/ €/ $40,000 in cash prizes and a Gold Bar worth £/ €/ $10,000. All you have to do is play a minimum bet of $0.50 and hit the highest single spin win in some listed games, which are: John Hunter and the Secret of Da Vinci’s Treasure, Chilli Heat, Great Rhino, Wolf Gold, and Asgard.

1st Prize – Gold Bar worth €10,000 (Cash equivalent available); 2nd Prize – £/€3,000; 3rd Prize – £/€1,000; 4th to 10th Prize – £/€500; 11th to 50th Prize – £/€250; 51st to 100th Prize – £/€100; 101st to 200th Prize -£/€50; 201st to 500th Prize – £/€25; 501st to 1000th Prize – £/€10.

Cashback

Trada Casino has a cashback program that offers slots players the chance to earn cash rewards for their play. Every time you wager up to £/€/$70 (SEK/ NOK 700) on slot games, you are instantly given £/ €/ $2 (SEK/ NOK 20). The draw is that the cash reward has no wagering requirements, so you can withdraw it immediately.

Bonus wagering requirements and conditions

Casinos are not in the charity business; so as much as they want to give enticing bonuses to attract and retain players, they insert wagering requirements and conditions that makes it difficult to clear the bonus at all or on time.

Thus, while you consider the bonuses offered, you should also look out for the attached conditions. After all, there’s no use for a bonus that cannot be cleared, or that whose maximum payout is not commensurate with the effort required to clear.

In this regard, all deposit match bonuses in Trada Casino has a wagering requirement of 50 times the bonus amount. Well, this is a much better offer than many casinos give (it’s very common to see casinos with 30x deposit plus bonus, or 60x bonus amount).

With the relatively low wagering requirement, Trada Casino will look like an ideal place for playing with bonus cash, but…

In fact, there are two big “buts”. The first is that the maximum bet associated with a bonus is £/ €/ $4 (or 40kr). If you deposited with Neteller and Skrill, its even worse for you, as you can only roll £/ €/ $2 (or 20kr) per round. Rolling anything higher than those low amount with bonus fund, will lead to winnings being forfeited. This means no high roller will find joy playing with bonuses in Trada Casino.

The second “but” is that the maximum withdrawal from complimentary bonus spins in the house is £/ €/ $200 (or 2000 kr). The remaining balance, above the stipulated maximum, is forfeited when a withdrawal is requested.

Banking Option

You should want a casino that supports a lot of banking options (for making deposits and withdrawals) so that anywhere in the world you are playing from, you’ll find an option you can conveniently use.

In this area, Trada Casino also move for functionality over sheer number. They do not burst the roof with the number of banking options supported, but they support enough options that you’ll easily find one for use no matter where you live.

The supported currencies for transaction are: USD (United States dollar), GBP (Great Britain Pounds), EUR (Euro), AUD (Australian dollar), CAD (Canadian dollar), SEK (Swedish krone) and NOK (Norwegian krone).

Deposit

You can make deposits with credit/ debit cards such as Visa card and Master Card. Other platforms you can use for deposits include: Skrill (moneybooker), PaysafeCard, Neteller, Sofort (for EUR only), Trustly, and Ecopayz.

There is no charge for deposit no matter the method used; and they are instantly processed and reflected in your casino account.

Like, every other casino, there are minimum and maximum deposit amounts. These limits are min – £/ €/ $10 and max – £/ €/ $2,000.

Withdrawal

You have to have winnings once in a while to continue in a casino; and when you do, you’ll want to withdraw it. Trada Casino use the following banking options for payouts: Visa, Master Card, Skrill, Neteller, Ecopayz, Trustly, and Bank Transfer.

As expected, withdrawals are not instantly processed, as some time is needed to verify the withdrawals. However, Trada Casino makes an effort to process all withdrawals within 24 hours of submitting the request. They even guarantee that withdrawals of £/€/$1000 or less will be processed within 6 hours if it is requested between 9am – 10pm (UK time).

After being processed and sent out, you would receive your money almost immediately, except you’re receiving the payout through cards or transfer to your bank account. Cards could take another 2 – 4 banking days for the money to cone through, while bank transfer could take 2 – 7 banking days.

As expected, there are minimum and maximum limits that you can withdraw. The limits varies depending on the banking option used for the withdrawal, but for most methods they are min – £/ €/ $10 and max – £/ €/ $10,000 per week.

If your withdrawal method is bank transfer, you’ll be charged a fee of $35. For other methods, Trada Casino offers free withdrawals (except you make withdrawals frequently). In such cases (frequent withdrawals), a nominal fee is charged; but you will be notified in advance before any such charge is applied.

This section of banking options, deposits and payout reveals three important things about Trada Casino.

  • The first is, Trada Casino is an ideal house for the low rollers. This is clear since they allow you to deposit as low as £/ €/ $10, and also allow you to withdraw as low as £/ €/ $10. Thus, you don’t have to grow your deposit mony times over before you cn withdraw. To put this in perspective, some houses will require you to multiply your deposit more than 10x before you can withdraw it.
  • Secondly, Trada Casino is an ideal house for high rollers. This is because the maximum withdrawal amount is £/ €/ $10,000 per week, which allow you to get up to £/ €/ $40,000 in a month. To put this is perspective, many casinos low only about $2,500 per week, and it becomes tedious and sufferable to withdraw big winnings. With the high maximum withdrawal amount of Trada Casino, you can roll high, win big, and withdraw all winnings in minimum time.
  • Most importantly, Trada Casino gives fast payouts. If you’ve looked at reviews of casinos, you’ll notice that the withdrawal processing time of Trada Casino is easily the fastest in the industry.

It’s one thing to advertise fast processing time, but it’s another thing to ensure that there’re fast payouts to players when they withdraw winnings. This is one area where Trada Casino stands out from a lot of casinos. Every review (both from gaming review sites and actual customer) have Trada Casino credited with the fastest payout in the industry.

Payouts speed is what makes or breaks a casino; Trada Casino advertises fast payout as one of its very essence, and on that they do deliver.

Restricted Countries

The laws of many countries make it illegal for their residents to wager money online. As a rest, casinos do not accept players from every country.

It will be fool hardy to try to use a VPN to mask your location and proceed to register in a casino even when resident in a restricted country. This is because you will be unable to deposit fund; and even if you somehow succeed in that, it’ll be impossible to get payouts when you withdraw winnings. Thus, one of the first check when deciding on a casino is whether a casino accepts players from where you reside.

In this regard, Trada Casino does not accept players from the following countries: Afghanistan, Algeria, Angola, American Samoa, Australia, Belarus, Bangladesh, Belgium, Bosnia & Herzegovina, Burundi, Cayman Islands, Central African Republic, Cyprus, Democratic Republic of Congo, Denmark, Egypt, Eritrea, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, Guinea, Guinea Bissau, Guyana, Haiti, Hungary, India, Iran, Iraq, Israel, Italy, Japan, Korea, Lebanon, Libya, Liberia, Laos PDR, Martinique, Myanmar, Nigeria, Pakistan, Panama, Papua New Guinea, Poland, Portugal, Saudi Arabia, Singapore, St. Pierre and Miquelon, Somalia, South Sudan, Spain, Sudan, Suriname, Syria, Tunisia, Turkey, Uganda, United States, Ukraine, Vanuatu, Vatican, Wallis and Futuna Islands, Yemen, and Zimbabwe.

Customer Support

When playing in a casino, you must have need to reach out to the casino. Whether it’s inquiring  (about promotions, banking options, etc), or lodging complaints (about software, payout etc), there’s always a need to talk to the casino support rep. Therefore, its important to examine the channels that the casino provides for reaching them, and the effectiveness of these channels. In other words, when you have issues, is there a way to reach out to he casino; and when you do reach out to them, will they be forthcoming in helping to resolve your issues.

To the first question; yes, there are multiple ways that Trada Casino provides for reaching them if you have any inquiry/ complaint. This include: email, live chat, and mail by post.

The Live chat is available everyday of the week, but only between 9am – 11pm  (UK time). Using the email support service, you can get a support rep via support@tradacasino.com; and if you feel that your issue was not satisfactorily resolved, you can directly contact a member of their senior management team via rachel@tradacasino.com. In a very rare move, they allow you post them a a mail via: TradaGames (Jersey) Limited, Charter Place, 23-27 Seaton Place, St Helier, JE1 1JY, Jersey.

However, you’ll notice that the list of support channels is not extensive. In fact, telephone support is conspicuous by its absence. Many players like to physically talk to a support agent, and many casinos are beginning to support the service, and even provide toll free lines so that players can use the telephone service without cost to them (the players). Therefore, it’s a minus that Trada Casino does not provide telephone support.

However, quality trumps quantity. Having few channels will not be a problem if the channels are effective, such that players always receive prompt and helpful/ satisfying responses to their inquiries/ complaints.

Trada Casino won the Casinomeister award for Best Customer Service in 2017. As we’ve seen, it was not because they have a host of support channels. Rather, it was because of the effectiveness of their limited support channels. For example, in 2017, it took an average of 39 seconds to get a live chat agent, and responses to submissions took an average of 41 seconds. This is very impressive as some casino’s live chat will have you waiting in a queue for up to an hour. The only issue I have with the live chat feature is that, it is not 24/ 7, so players planning on using it have to work within its active time.

The response timeliness of the email support service is also very impressive. Trada Casino says they will answer all mails in 24 hours, but in our experience, responses dropped in in just a few hours. What is more, fast responses are not at the expense of quality (read as specific and helpful) responses.

That said, if you want a casino that gives prompt and thorough reply to you whenever you have inquiries/ issues, then Trada Casino is an ideal choice.

Summary

The Trada Casino may be a new kid in the block; but they definitely have all the elements of a robust player – fun experience, fair gaming, and fast payouts.

The casino is 100 legit,, as it is licensed and regulated  by one of the foremost gaming regulators in the business – UK Gambling Commission. Fair gaming is attested to by a lot of games testing labs (such as iTechs Labs and eCOGRA) as well as third party audit houses. Fun experience is guaranteed by drawing games from multiple software providers. Most importantly, payouts are fast. And if you need to reach out to support; you’ll find that they give fast and thorough responses to all queries.

Trada Casino definitely has a lot on their side, but there are a few things that can see some improvement. Welcome bonuses are low balled, and will fail to bring in that player that wants a strong head-start. Also, the casino does not come out as the best house to play with bonuses; this is as a result of the combination of the low £/ €/ $4 (or 2 sometimes) maximum individual bets using bonuses, and the maximum £/ €/ $200 withdrawal from complimentary bonus spins.

I liked:

  • Licensed by a strict regulator, and certified fair by many reputable third parties.
  • Very fast customer support service
  • Very fast payouts
  • An excellent casino for low rollers (deposit need not be grown multiple times before withdrawing)
  • An excellent casino for high rollers (can withdraw up to £/ €/ $40,000 per month)

I didn’t like:

  • Not many progressive jackpots
  • The table games have few unique titles
  • Welcome bonus is not enticing
  • Maximum individual wager using bonus is very low, and maximum payout from bonus winnings is also low.
  • No telephone service; and live chat is not 24/ 7

Do you have an experience with Trada Casino? Good or bad, kindly use the review section below to give us your brief Trada Casino review.